What is a Virtual Assistant?
A Virtual Assistant is a Virtual PA, a freelance office support professional working from her own office therefore not imposing on your workspace. Book your Virtual Assistant for the hours that you need.

We offer help to businesses with Social Media, admin and marketing activities.

Will it work for me?
Virtual Assistance is seen as a vital ingredient to the success and growth of their businesses. However it is not for everyone. To partner successfully with a Virtual Assistant you need to:

• Be open to new ideas and new ways of doing things.
• Be confident using email, Skype and/or instant messaging.
• Be prepared to delegate with minimum supervision.
• Be available to answer questions (especially in the early days).

What is a Personal Concierge?
A Personal Concierge gives busy people, like you, a helping hand with lifestyle management. Booking by the hour means you pay only for the time you use. Ask for assistance with anything that gets in the way of spending the day by the river having lunch with your partner or booking that amazing holiday you have been thinking about.

What is a Party Concierge?
There's nothing we love more than organising events! Book your Party Concierge to save yourself the stress of keeping track of the guest list, finding reliable suppliers and on-the-day co-ordination. Charged by the hour, we can look after all or certain elements of your party, wedding or conference!

Why use your services? I can do that myself!
We have access and contacts available at our fingertips. You can of course do most of the services yourself but it may take longer and cost you more. The question is... how much do you value your time?

What are the benefits of using Mushroom Soufflé?

There are a few things that you don't get when you hire us:

• You don't get charged for holiday time.
• You won't have to pay PAYE.
• You don't have to supply office space or equipment if using our virtual services.
• You won't be penalised for down time during the working day.

And there are a few things you do get:

• You do get access to high quality business support services.
• You do get an administrative professional who has a vested interest in the success of your business.
• You do get more time to do what you do best.
• You do get access to our large portfolio of contacts for whatever issues that may arise in the expansion of your business and life.
• You do get support on an "as needed" basis providing flexibility, whether it's an hour a week, a day a month, or a full time two week or more project, you only pay for the time we spend assisting you.

Can anyone use your services?
Yes anyone can use our services. We are here to help busy people in both business and personal situations who want to reclaim their lives and have some fun rather than getting dragged down by the to-do lists that never get any shorter.

How does our client relationship work?
We begin with a free hour complimentary consultation during which time you will have the opportunity to tell us about your business and/or life and the type of assistance you are looking for. We will explain how our business works and some of the ways that we might help you with effectively managing some of your tasks.

This will also allow us to get to know each other and decide if we would be a good fit. Once we decide to engage in a client relationship, you will be provided with our Terms and Conditions of Business and our Confidentiality Agreement.

When work begins, we use various forms of communications, predominantly email, but also telephone, Skype, instant messaging, and couriers. Regular telephone or Skype conferences help build our professional relationship and help us to better serve your needs. As with any relationship, it is very important to partner the right Concierge with the right clients; when this happens, the results are amazing!

How many hours must I sign up for?
You are not obliged to sign up for any number of hours. Often clients will hire us for one or two projects just as a "try out". Once you are satisfied with the service, and have a better understanding of the volume of work you are interested in outsourcing, you may want to consider a regular booking using our monthly packages so you can plan your time in advance.

Are materials and expenses included in your rates?
No, the client is responsible for paying all additional charges on top of the hourly rates.

What if I need something that you haven't listed on the website?
Just ask! We are here to make your life easier.

Is my information secure with you?
We respect our client's privacy. We hold your information in the strictest of confidence. We have a Confidentiality Agreement that we can sign with you.

Who are your clients?
Businesses and Individuals with not enough time - we are discreet, remember!